A BA’s CRM Checklist

Written by: Thomas Lyttleton, PMI, ACP, PBA, SixSigmaBB President of Facilitated Software Solutions, Inc. C-Suite executive level information systems, report, and dashboard requirements are evolving rapidly with IoT and digitization.   I am often asked to provide business process analysis for corporate CRM solutions. Many times, these requests are to review stalled …

How to save time and money implementing a new ERP (Business Information system)

by Tom Lyttleton – 10/24/2018 Much of the work Jim and I have done over the years has involved trying to repurpose ERP implementations that have stalled or implementations that have delivered less than promised or expected.  Generally turning these projects around is very challenging and politically charged.  A great …