Business AnalysisProject Managers

Business Case Checklist

Business Case Checklist Presented by Tom Lyttleton PMP PBA of Facilitated Software Solutions – Carlsbad, CA The Business Process Analysis phase of CRM and ERP implementations is a critical beginning step that is often overlooked or ignored. This is especially true in smaller organizations who do not have the benefit… Continue Reading…

Business GeneralProject ManagersSoftware, Program, and Systems

Services Facilitated Software Offers:

These are some of the B2B services that we at Facilitated Software offers. Feel free to contact Tom Lyttleton for a free consultation.

Business AnalysisProject Managers

A BA’s CRM Checklist

Written by: Thomas Lyttleton, PMI, ACP, PBA, SixSigmaBB President of Facilitated Software Solutions, Inc. C-Suite executive level information systems, report, and dashboard requirements are evolving rapidly with IoT and digitization.   I am often asked to provide business process analysis for corporate CRM solutions. Many times, these requests are to review stalled… Continue Reading…

Business AnalysisProject Managers

How to save time and money implementing a new ERP (Business Information system)

by Tom Lyttleton – 10/24/2018 Much of the work Jim and I have done over the years has involved trying to repurpose ERP implementations that have stalled or implementations that have delivered less than promised or expected.  Generally turning these projects around is very challenging and politically charged.  A great… Continue Reading…

Project Managers

When Does a Company Need a Dedicated Project Manager

Project Managers are one key to a thriving business. After companies reach a certain size, a coordinated business information system is necessary to control costs, automate workflows and measure performance.  This can be a significant investment even for medium sized companies. Relying on a vendors Project Manager (PM) to oversee… Continue Reading…

Business AnalysisProject Managers

The 5 Whys

One of the Agile Tools We use 5 Whys is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem.[1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question “Why?” Each answer forms the… Continue Reading…