Other Services
Plethora of Other Facilitated Software Solutions Services
We also offer other services through ourselves and contracted consultants such as AhhFlee Enterprises.
Some of the extra services we offer our clients are:
ERP Services
Over the last few years, ERP systems have become a partner rather than a controller of the Business information system environment. They’re great at measuring current performance, but they certainly don’t provide a complete picture of business activities. Using data from the ERP, customer relationship, social media, website activity and industry sources combined provides a big picture view. A business should understand the value of a prospect, an existing customer, and a lost customer. Facilitated Software Solutions provides certified specialists on a short or long-term basis, to assist executives to identify opportunities to focus improvement efforts on.
Quality Management
Facilitated Team members use many techniques including Six Sigma quality management to ensure the business processes we develop with a client are actually improving performance. We are followers of Edwards Deming and Toyota production and manufacturing methods. It truly is the job of all team members on a project to constantly strive for both personal improvement and project improvement
Automated Workflow
Many ERP, CRM, and PMS systems have internal workflows for their individual parts of the business information system. At Facilitated we prefer using software tool-agnostic solutions. A great workflow automation product spans multiple software tools and can be easily adjusted to include new tools that are brought to the business enterprise. Workflow automation frees up your workforce to concentrate on issues requiring complex thinking rather than them focusing on a routine day to day functions of their positions.
Asset Management
If a business is reliant on vehicles, pumps, motors, alternative energy to provide services to customers, then not having a smart sensor-based 24/7 monitoring and an alert system could cost the enterprise significant dollars. If an air conditioning system or a lab pump breaks unexpectedly a production batch or employee productivity may be lost until the situation is rectified. We provide monitoring software with alerts, equipment repair documentation, and personnel requirements. In addition, we believe in employing predictive analytics on all monitored equipment to remove the unexpected breakdowns.
Pardot and Social Media Marketing
At Facilitated, we use social media marketing like many other businesses to attract more opportunities. We truly enjoy using various forums to inform and provide guidance to prospective clients. We also believe these efforts need to be monitored and measured. Clicks are nice but what is a business conversion rate from the first contact to the completed deal? If that value cannot be determined from an existing platform you cannot determine the real value of the efforts. By designing Social Media campaigns properly they can be properly analyzed to prove value.
Document Management
An increasingly important area for today’s business enterprise is a document storage and access. Documents must be available to businesses 24/7 from virtually anywhere. The management team, business development, plant managers, etc. need to be able to search for documents quickly, to work through everything from proposals to repair requirements to contracts. Without a well-indexed library, hours can be lost searching for critical information. We provide solutions for all sizes of enterprises to meet these needs.
